Shipping & returns

Orders are shipped to our clinic.  Delivery can be expected in 1 -2 days, but we can not guarantee this at this time (COVID restrictions may delay shipments).

All items ordered are non-refundable.

Exchanges may be available for some items (for example:  ordered wrong collar size).

Items that are not picked up after 30 days will be donated to a local resuce organization (no refunds).